Funcity33 is committed to protecting the personal information of every member in Malaysia. This document transparently explains how we collect, use, store, and protect your data in accordance with the Personal Data Protection Act 2010 (PDPA).
We implement multiple layers of security and strict policies to ensure the privacy of every funcity33 member is fully protected.
All data transmitted between your device and funcity33 servers is protected by military-grade 256-bit SSL encryption. No one can intercept or read your information while it is in transit.
Funcity33 members' personal data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time threat monitoring around the clock.
Funcity33 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We collect only the data necessary and give members full rights to control their information.
Funcity33 has never sold, rented, or traded members' personal data to any advertising company, data broker, or third party for commercial purposes. Your data is not our product.
Every funcity33 member has the full right to access, correct, delete, or request a copy of their personal data at any time through our official support channels.
All financial records and transaction history of funcity33 members are strictly confidential. This information is accessible only to the member concerned and authorised funcity33 staff.
Welcome to the funcity33 Privacy Policy page. We understand that your trust is our most valuable asset. This document is written clearly and honestly — not merely to meet legal requirements, but to ensure you truly understand how funcity33 handles your personal data as a valued member.
Funcity33 is an online entertainment platform operating in Malaysia and is fully bound by the Personal Data Protection Act 2010 (PDPA). This Privacy Policy applies to all information collected through the funcity33.win website, mobile app, and all our official communication channels.
Funcity33 only collects personal data required to provide a safe, legitimate, and high-quality online entertainment platform service. We follow a "minimum collection" principle — meaning we do not collect irrelevant or excessive data.
Below are the categories of data you provide when registering and using funcity33:
| Data Category | Details | Requirements |
|---|---|---|
| Identity Information | Full name, identification card number (MyKad), date of birth | Mandatory (KYC) |
| Contact Information | Phone number, email address | Mandatory |
| Financial Information | Bank name, bank account number (for payment processing) | Mandatory |
| Verification Documents | MyKad image, proof of address, identity verification selfie | Mandatory (KYC) |
| Password | Stored in hashed form — funcity33 does not retain your original password | Mandatory |
When you use the funcity33 platform, our systems automatically record the following technical information for security and service improvement purposes:
Personal data collected by funcity33 is used solely for legitimate purposes necessary to operate our online entertainment platform. We do not use your data for any other purpose without your prior consent.
Funcity33 may send members information about promotions, bonuses, and platform updates via email or SMS. You may opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting our support team. Unsubscribing from marketing will not affect important account-related communications.
Funcity33 understands that your trust depends on how we handle your personal information when dealing with external parties. We maintain a very strict policy in this regard.
Your personal data may be shared only in the following limited and controlled situations:
Every third party working with funcity33 is required to sign a strict data protection agreement. They are only permitted to use your data for the specific agreed purposes and must comply with security standards equivalent to those of funcity33.
Protecting the personal data of funcity33 members is our top technical and operational priority. We consistently invest in the latest security infrastructure to keep your data safe at all times.
256-bit SSL for all data communications between users and funcity33 servers. Sensitive data is stored in encrypted form (encrypted at rest).
The funcity33 infrastructure is protected by a multi-layered firewall system that automatically blocks unauthorized access.
The funcity33 security team monitors system activity around the clock to detect and respond to any threats promptly.
Funcity33 supports two-factor authentication (2FA) for an added layer of account security — highly recommended for all members.
While funcity33 implements comprehensive security measures, you also play an important role in protecting your account:
Under Malaysia's Personal Data Protection Act 2010, you as a funcity33 member have several important rights regarding your personal data. funcity33 is committed to respecting and facilitating the exercise of these rights.
You have the right to obtain a copy of all personal data we hold about you within 21 days of your request.
If any data we hold is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to funcity33's legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time, free of charge.
You have the right to receive your data in a machine-readable format for transfer to another service provider if needed.
In certain circumstances, you may request that funcity33 restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact the funcity33 support team via the platform's live chat or our official email. We will process your request within the timeframe required by Malaysian law.
Funcity33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the funcity33 website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintains your login status and session data while you are active on the funcity33 platform | Expires when browser is closed |
| Preference Cookies | Saves your language settings, display theme, and personal preferences | 30 days |
| Security Cookies | Identifies secure sessions and prevents CSRF attacks and session forgery | Current session |
| Analytics Cookies | Collects aggregated usage statistics to improve funcity33 platform performance | 90 days |
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies. However, disabling essential cookies (especially session and security cookies) may affect the functionality of the funcity33 platform and you may be unable to log in or use certain features.
Funcity33 does not retain your personal data longer than necessary. We have a clear data retention policy based on operational requirements and legal obligations.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
The funcity33 platform may contain links or integrations with third-party services such as game providers, payment gateways, or social media platforms. Please note that funcity33's Privacy Policy applies exclusively to the funcity33.win platform.
When you access third-party services or websites through the funcity33 platform, their own privacy policies will apply. funcity33 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of every platform you visit.
Funcity33 reserves the right to amend this Privacy Policy from time to time to reflect changes in business practices, technological requirements, or new legal obligations. Any amendment will take effect as soon as the updated version is published on the funcity33.win website.
For material or significant changes, funcity33 will notify members via:
Your continued use of the funcity33 platform after the effective date of any amendment will be considered your acceptance of the revised Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding the funcity33 Privacy Policy or how we handle your personal data, our team is ready to assist you.
The fastest way to reach the funcity33 support team. Available 24 hours a day, 7 days a week via the funcity33.win platform.
Contact us at [email protected] for data privacy enquiries requiring a written response.
Review FAQ page for answers to common questions about privacy, account, and data security.
For support related to data privacy in this context responsible gaming, our dedicated team is ready to assist.
Funcity33 is committed to responding to all privacy-related enquiries within 3 business days. For more complex cases or formal requests under the PDPA, the processing period is up to 21 business days.